Contact


You can reach me personally through Instagram or twitter DM. Please do not use these to reach me about any order inquiries! Please email me about any concerns on orders through


[email protected]


Pre-Orders


  • Most of my pins are funded by pre-order.

  • Pre-orders help the cost of the initial production of the pin. If the pre-order goal is met, the pins will go into production. They will take around 2-3 months. 

  • Once pre-order pins are shipped out, the remaining stock will be put up in my store.

  • I do NOT refund pre-orders or exchange items that you purchased as a pre-order.

  • When you purchase a pre-order you are committing to this slot. If you file a paypal claim after you pre-order you will be BANNED and blacklisted.



Pin-Grades


Here is the system I use for Grading


A-Grade (Standard Grade): 

  • tiny, not noticeable air bubbles

  • very minor enamel under fill

  • some light imperfections in the metal plating

  • light surface scuffing or light scratches on the enamel or metal

  • light or very small nicks on the enamel or metal

  • some small areas of plating imperfections on sides of pin

  • some minor dust on soft enamel pins

  • encased posts with slight wiggle

  • plating imperfections on the back of pin


B-Grade: 

  • noticeable or multiple areas of under filled enamel

  • moderately scuffed enamel or metal

  • multiple points of imperfections on the metal plating

  • multiple air bubbles in the enamel

  • missing metal lines

  • missing enamel on a small portion of the pin

  • noticeable off-set screen printing

  • areas of low glitter

  • one unfilled area of enamel

  • enamel staining on sides or back of pin

  • overfilled enamel that floods some metal lines

  • some missing plating on duochrome pins

  • large amounts of glitter in areas where there shouldn't be

  • noticeable amounts of dust on soft enamel

  • small gouges or marks on enamel

  • encased posts that have significant sway

  • large areas of imperfection of the metal on the sides of the pin

  • large areas of plating missing on back of pin


Seconds: 

  • large and very noticeable areas of scuffing

  • large or deep gouges in enamel

  • large or deep scratches in enamel

  • large areas of under filled enamel

  • multiple defects or imperfections in the metal plating

  • large and multiple air bubbles in soft or hard enamel

  • multiple areas where glitter has been misapplied

  • large or multiple areas of missing metal lines

  • multiple areas of enamel staining or discolored enamel

  • low quality enamel or metal work

  • missing or incorrect back stamp

  • duochrome plating is missing on over 40% or more of metal

  • significant areas of low-fill

  • more than one unfilled enamel area

  • broken or missing pin posts

  • color changing enamel does not color shift

  • areas where enamel is missing


Returns, Refunds & Exchange


Pins cannot be returned however you may exchange or get a refund for your pin under the following circumstances:

  • Damaged item: The pin has major damages such as broken back posts

  • You were given the wrong item.

I unfortunately cannot provide a refund for an incorrect purchase or a lost package.